§01 Who we are
Letterloom is a mobile game published by QUANTED TECHNOLOGIES LTD, trading as CedarNova Games, a company registered in England and Wales with its registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. We develop and maintain the game and we are the data controller for any personal data described in this policy.
You can reach us at hello@cedarnovagames.cc about anything in this document.
§02 The short version
Letterloom has no accounts, no login and no game server. It does not ask for your name, email or phone number. Your scores and settings are saved on your own device and nowhere else. Uninstalling the game deletes them.
The sections below give the detail, including the limited technical information that reaches Google because the game is distributed through Google Play.
§03 Game data stored on your device
The game saves your progress locally: best scores, completed boards, statistics, and your sound and difficulty settings. This is written to the app's private storage area, which other applications on your phone cannot read.
None of it is transmitted to us. We operate no game server and hold no copy of your progress.
To erase it, either uninstall the game, or open Android Settings → Apps → Letterloom → Storage → Clear storage.
§04 Permissions
Letterloom requests no runtime permissions. It does not access your camera, microphone, contacts, photos, files, location, call logs or SMS.
If a future version needs a permission in order to deliver a feature, Android will ask you at the moment you use that feature, and this policy will be updated before that version is published.
§05 Third-party services
Letterloom contains no advertising SDKs, no analytics SDKs and no social network integrations. We do not build profiles of players, and we do not sell or share data with data brokers.
The game is distributed through Google Play. Google separately collects installation, crash and device information under its own terms, which we do not control — see the Google Privacy Policy. Where the app includes Google Play services libraries, those libraries may process technical identifiers such as device model, Android version and an advertising ID for the purposes Google describes. We do not receive that information in a form that identifies you.
§06 Children
Letterloom does not knowingly collect personal information from children. Because the game collects no personal data from any player, it holds none belonging to a child.
If you are a parent or guardian and believe your child has provided us with personal information — for example by writing to our support address — contact us and we will delete it.
§07 Support correspondence
If you email us, we hold your message and email address for as long as it takes to deal with your query, and for up to 24 months afterwards so that we can recognise follow-up messages. Our legal basis is our legitimate interest in providing support. We do not add your address to any mailing list.
§08 Your rights
Under the UK GDPR and the EU GDPR you may request access to your personal data, correction of it, erasure of it, restriction of its processing, and portability, and you may object to processing. You also have the right to complain to a supervisory authority — in the UK that is the Information Commissioner's Office at ico.org.uk.
To exercise any of these, email hello@cedarnovagames.cc. We respond within one month.
§09 Security
Game data lives in Android's app-private sandbox, isolated from other applications. We apply reasonable technical and organisational measures to the limited information we do handle. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
§10 Changes to this policy
We may update this policy when the game changes or when the law requires it. The effective date at the top of this page shows when the current version took effect. If a future release starts collecting information that this version does not describe, we will publish the updated policy before that release goes live.
§11 Contact
QUANTED TECHNOLOGIES LTD
trading as CedarNova Games
71–75 Shelton Street, Covent Garden
London WC2H 9JQ
United Kingdom
hello@cedarnovagames.cc